7
3401 Box Hill Corporate Center Dr #202, Abingdon, MD 21009, USA
Abingdon, Maryland 21009
+1 410-569-0707

Dr. Heath is great. The eye exam went wonderfully. However. Their optical department is horrendous. I ordered regular glasses, sunglasses and contacts. In the case of the glasses I was told 2 weeks which was fine. 3 ½ weeks later no phone call, no nothing. So I called and asked about the status and the woman said they had been sitting there waiting for over a week! She also claimed that they left messages on my phone, which they had not. In the case of my contacts they said a few days... almost a month later I call to see what the problem is and she told me they had been sitting there for weeks.. once again no phone call no nothing. I asked why they hadn’t called and verified my number with her and she said they had left a message, which they had not. Then mid-question she simply hangs up on me. Like I said. Dr. Heath is great! Their customer service is atrocious and their optical department is not only incompetent but rude as well. I will not be returning here ever again.

The front " receptionist" very nasty.

The eye care who picks out the glasses are the only thing great, but still can't deal with the nasty black haired woman at the front desk and the other bs**

I also had appointment and do not care for these people. They made me do my eye exam WEARING my glasses! WHO does that? ?

The Katzen Eye Group is AMAZING! Customer service is stellar. The doctors are caring and Informative. Any questions that you have will be answered. They are very thorough.

Fast, professional and very very knowledgeable. Staff quickly greets and registers patients and everything is explained clearly and concisely. Best eyecare ever.

We really like Dr. Gormley. She is very thorough and kind for both of our kids!

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Katzen Eye Group — Doctor in Abingdon

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Katzen Eye Group

Doctor at 3401 Box Hill Corporate Center Dr #202, Abingdon, MD 21009, USA. Here you will find detailed information about Katzen Eye Group: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 4:00 PM
  • Tuesday
    8:00 AM – 6:30 PM
  • Wednesday
    8:00 AM – 6:30 PM
  • Thursday
    8:00 AM – 5:30 PM
  • Friday
    8:00 AM – 4:00 PM
  • Saturday
    9:00 AM – 2:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Maryland
Address:
3401 Box Hill Corporate Center Dr #202, Abingdon, MD 21009, USA.
City:
Abingdon
Postcode:
21009

About Katzen Eye Group

Katzen Eye Group is a US Doctor based in Abingdon, Maryland. Katzen Eye Group is located at 3401 Box Hill Corporate Center Dr #202, Abingdon, MD 21009, USA.


Please contact with Katzen Eye Group using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Katzen Eye Group opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Katzen Eye Group

  • Elijah
    Added 2015.06.08
    Dr. Heath is great. The eye exam went wonderfully. However. Their optical department is horrendous. I ordered regular glasses, sunglasses and contacts. In the case of the glasses I was told 2 weeks which was fine. 3 ½ weeks later no phone call, no nothing. So I called and asked about the status and the woman said they had been sitting there waiting for over a week! She also claimed that they left messages on my phone, which they had not. In the case of my contacts they said a few days... almost a month later I call to see what the problem is and she told me they had been sitting there for weeks.. once again no phone call no nothing. I asked why they hadn’t called and verified my number with her and she said they had left a message, which they had not. Then mid-question she simply hangs up on me. Like I said. Dr. Heath is great! Their customer service is atrocious and their optical department is not only incompetent but rude as well. I will not be returning here ever again.
  • Added 2015.04.28
    The front " receptionist" very nasty.
  • Sean
    Added 2014.11.06
    The eye care who picks out the glasses are the only thing great, but still can't deal with the nasty black haired woman at the front desk and the other bs**
  • Jayden
    Added 2014.06.12
    I also had appointment and do not care for these people. They made me do my eye exam WEARING my glasses! WHO does that? ?
  • Benjamin
    Added 2014.04.21
    The Katzen Eye Group is AMAZING! Customer service is stellar. The doctors are caring and Informative. Any questions that you have will be answered. They are very thorough.
  • Evan
    Added 2014.02.18
    Fast, professional and very very knowledgeable. Staff quickly greets and registers patients and everything is explained clearly and concisely. Best eyecare ever.
  • Abigail
    Added 2013.05.06
    We really like Dr. Gormley. She is very thorough and kind for both of our kids!
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