I had been getting the medication from Giants but Target/CVS is closer so I wanted to try them. The pediatrician sent the medication to them. After a few days of not hearing anything, I went to the pharmacy in person to inquire. The guy there- the 'float' pharmacy-told me that they had received the prescription but could not fill it because they were out of the medication and it had to be ordered.
This pharmacy is not what it was before. When it was a "Target" the pharmacy the staff went above and beyond to help you with anything you need, that is no longer the case.
I have had three dealings with this pharmacy and they all have been negative. I give up. The pharmacy techs have been nice enough but the process has been terrible. The final straw was my son's ADHD medication. His pediatrician sent the script in to CVS-unlike other places where you need a paper prescription, his pediatrician uses an electronic system that allows this.
Is ALWAYS REMARKABLE!
The timely service
couldn't be happier with the speed and service of this pharmacy location
Oh, great- and no one thought to call and tell me this. If I had not gone myself, I would not have known.
And the 'float' pharmacist was absolutely no help and was not trying to be of help either. Completely useless. And because it was a controlled substance, I had to call my son's pediatrician and have him send the medication to another pharmacy. They sent it to Giant and I had no problem getting it from them. But due to the delay, my son was out of the medication for a couple of days.
However, they were unable to order this type medication because only the manager could sign off on the order and they 'lost' their manager. Said they still hadn't hired a new one yet and had no idea when they would get one.
Etc.
The customer service
Cvs Pharmacy is a US Pharmacy based in Abingdon, Maryland. Cvs Pharmacy is located at 403 Constant Friendship Blvd, Abingdon, MD 21009, USA.
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